Terms of service

Agreeing to these terms

These terms are an agreement between you and Video Story Ads. They apply when you visit videostoryads.com, create an account, or use the app on any device.

By creating an account or using the app, you agree to these terms and to the policies linked from them, including our privacy policy, acceptable use policy, refunds and cancellation policy, AI and your content policy, and subscription terms.

If you use Video Story Ads for a business, you confirm you are allowed to accept these terms for that business. In that case, "you" means both you and the business.

Who can use Video Story Ads

You must be at least 18 years old to create an account or use the app.

You must give us a real email address that you can reach. We sign you in by sending a 6-digit code to that address, so keep it secure. Anything done in your account after a correct code is entered is treated as done by you.

One person or business per account. Do not share sign-in codes or let others use your account in a way that gets around plan limits.

What the app does

Video Story Ads helps you make spoken story ads: vertical 9:16 mini-drama video ads, 30 to 90 seconds long, told by a narrator and characters talking. There is no singing. Your product is the hero of the story.

You describe your brand and your ad, and the app helps you make a finished vertical story ad, plus short versions and ad text for each platform. You can use your own voice and footage, or make it in the app.

Credits are used when you make media and run tools in the app. The credit cost of each action is shown in the app before you confirm. Plan and top-up amounts are in our subscription terms.

We may improve, change or retire parts of the app over time. If we remove something central to a paid plan, we will tell you ahead of time.

Your content

You own what you upload and what you make with the app, to the extent the law allows. We do not claim ownership of your stories, scripts, voiceovers, images, clips or finished videos.

You give us permission to store, process, copy and display your content only as needed to run the app for you, keep it safe, and fix problems. This permission ends when you delete the content or your account, except for copies we must keep by law or that sit briefly in backups before they are cleared.

You are responsible for your content and for having the rights to everything you upload. Our AI and your content policy explains this in detail.

Your responsibilities

• Follow our acceptable use policy and the law in every place your ads run.
• Review every script, voice, image, clip and caption before you publish it.
• Follow each ad platform's rules, including any rule to label AI-made content.
• Make sure every claim in your ad is true and that you can back it up.
• Keep your sign-in email secure and tell us at hello@videostoryads.com if you think someone else got in.

Plans, credits and payment

Paid plans renew each month until cancelled. Prices, credit amounts and how credits work are set out in our subscription terms and our refunds and cancellation policy.

Payments are handled by a payment provider. We do not store your full card number.

We will never charge you for going over your credits. When credits run out, anything that uses credits pauses until you buy a top-up or your plan resets.

All payments for plans and top-ups are final and non-refundable. We correct billing errors, such as a duplicate charge, when you contact us. Our refunds and cancellation policy has the details.

No promise of results

Video Story Ads is a tool for making ads. We do not promise any number of views, clicks, sales, followers or income from ads you make.

How an ad performs depends on your product, your offer, your audience, your ad spend, the platform and many other things outside our control.

Service availability and disclaimers

We work hard to keep the app running and your projects safe, but we cannot promise it will always be available or without errors. AI output can be wrong, odd or unsuitable, which is why you must review it.

The app is provided as it is and as available. To the extent the law allows, we do not give any warranties beyond those written in these terms, including implied warranties of fitness for a particular purpose.

Keep your own copies of finished videos you care about. You can download them at any time.

Limits on our liability

To the extent the law allows, Video Story Ads is not liable for indirect, incidental, special or consequential losses, such as lost profits, lost sales or lost data.

To the extent the law allows, our total liability for any claim about the app is limited to the amount you paid us in the 3 months before the claim.

Some places do not allow these limits. Where that is the case, the limits apply only as far as the law allows.

Suspending or closing accounts

You can stop using the app and delete your account at any time from your Profile page.

We may suspend or close an account that breaks these terms, puts other people at risk, infringes rights, or is used for fraud. Where it is reasonable, we will tell you why and give you a chance to fix the problem first.

Governing law and changes

These terms are governed by the laws of the United States and the state where Video Story Ads is registered, without regard to conflict of law rules. Nothing in these terms limits rights you have under law that can't be waived.

We may update these terms. If a change matters, we will tell you by email or in the app before it takes effect. If you keep using the app after that, the new terms apply.

Questions about these terms? Email hello@videostoryads.com.